2024 ServiceNow MVP Announcement

It is a true pleasure to be putting pen to paper - well, hand to keyboard - on the 4th WomenNow post announcing another year and another cohort of incredible MVPs.

This year, things are a little different. Historically, there have been the ServiceNow Community MVP and ServiceNow Developer MVP cohorts. In 2023, ServiceNow worked with members of both MVP programs to build a new unified program, the ServiceNow MVPs. You can read more about it on the announcement page.

Let's review a quick snapshot of the Developer and Community MVP programs.


The Developer MVP program:

  • Started: 2020

  • First cohort in this program: 0 women of 14 total

  • Last cohort in this program: 7 women of 29 total

Over the program's lifetime, 18 of the 93 MVP titles given were to women, meaning 19.3% of Developer MVPs were women.

The Community MVP program:

  • Started: 2015

  • First cohort in this program: 0 women of 10 total

  • Last cohort in this program: 5 women of 53 total

Over the program's lifetime, 9 of the 252* MVP titles given were to women, meaning only 3.5% of Community MVPs were women

* Note: It is difficult to find consistent information on previous Community MVP cohorts; some lists, such as this one, reflect fewer women than others and possibly fewer men.


Statistics like the ones above show that women are increasingly recognised in these programs. This year, we take another step, as I'm proud to announce that 15 women are in the inaugural ServiceNow MVP cohort of 71 (21.1%). These women have poured heart and soul into supporting and growing the ServiceNow ecosystem, and their passion, skill, courage, and patience are incredible.

My MVP Journey

Last year, I was invited to share my thoughts and feelings on what it was like to become an MVP. Being an MVP last year was a series of incredible experiences:

  • Speaking at Knowledge - alongside Chris Helming and Ebony Akkebala

  • Launching the ServiceNow Pride Community Belonging Group - alongside Chris Helming and Mary Scotton

  • Being a guest on Break Point

  • Winning the CreatorCon Hackathon - alongside Chris Helming, Ebony Akkebala, Jesalyn Smith, and Sarah Toulson

  • Supporting the Hacktoberfest event from the ServiceNow Developer Program as a maintainer in its biggest year so far

  • Joining You & I Builder, Live Coding Happy Hour, and more

Even with all that, two of my favourite experiences weren't in the limelight. These were a lot more personal and emotionally impactful. In no order, these were:

  1. At Knowledge, another woman approached me and thanked me for being brave enough to be open and proud of who I am. This made her feel more comfortable and confident in herself. This nearly made me cry, but it proved to me the value and importance of advocacy and the need to use my position as an opportunity to advocate and be unapologetically me.

  2. At a SNUG last week, I spoke to an incredible group of women breaking their way into the ServiceNow ecosystem. I am so glad I got to witness their passion, give them advice and support, and demonstrate that you can be a woman in this ecosystem, be recognised, and excel. To Preeti, Mital, Priti, and the rest of that group: I cannot wait to see the heights you will achieve, and I hope to see your names on these lists one day.

While I was lucky to be recognised as a ServiceNow MVP in 2024, I will also pass the baton this year, as Paige and Maria Gabriela did last year. Through my development and architecture experience, as well as developing my personal brand and confidence, I successfully applied for a role with ServiceNow, which started in February. I'm sad to be stepping back from the MVP title, but I look forward to supporting and championing this program, its members, and the incredible MVPs we have yet to meet in the years ahead.


A growing ecosystem

Year after year, we have seen more talented women recognised in our ecosystem. We've seen biases breaking down, women being elevated by their fellow women and allies, and our community developing an unquenchable thirst for learning and growth. Programs like RiseUp have bolstered our ranks, and spaces like WomenNow and the WomenNow Community Belonging Group continue to make sure we elevate those voices and make space for each other. We are so proud of you for backing yourself, whether MVP or not, and we see you. We will continue to advocate and support each of you and cannot wait to see what you bring to 2024 and beyond.


I want to give a huge congratulations to all 71 ServiceNow MVPs! I'm proud of the positivity, encouragement, wisdom, patience, skill, and maturity you bring to this space, and I cannot wait to see what you bring in the coming year.

2024 ServiceNow MVPs

Abhishek Pandey
Adam Celli
Allen Andreas
Amit Gujarathi
Anders Figenschow
Ankur Bawiskar
Anurag Tripathi
Ashutosh Munot
Astrid Sapphire
Atul Grover
Aylee Andersen
Brad Bowman
Carleen Carter
Carlos Camacho
Chris Helming
CJ Wesley
Daniel Cordick
Daniel Olufemi Falayi

Dhruv Gupta
Donté Hooker
Ebony Akkebala
Elijah Aromola
Glen Chiasson
Gunjan Kiratkar
Hardit Singh
Harneetsingh Sital
Hemanth Gowda
Ishaan Shoor
Jaspal Singh
Jesalyn Smith
John Zhang
Kali Alexander
Kopal Garg
Laszlo Balla
Maik Skoddow
Marcos Kassak

Mark Roethof
Martin Ivanov
Mike Rassi
Mohit Kaushik
Nia McCash
Paul McNamara
Paul Morris
Paulsylo Chandru
Pavan Kumar
Philip Swann
Prashant Kumar
Rafael Cardoso
Rajesh Kohmu
Ravi Gaurav
Robert Fedoruk
Rohila Voona
Russell Shear
Sachin Namjoshi

Sagar Pagar
Sandeep Dutta
Sanjiv Meher
Sarah Toulson
Shakeel Shaik
Sharon Barnes
Shreya Wani
Sidhima Swetambari
Steven Bell
Sujan Dutta
Suryakant Shoor
Susan Britt
Tiago Macul
Tony Chatfield
Travis Toulson
Vaishnavi Lathkar
Willem Zeiler

Astrid Sapphire

She/Her | Automation Architect and Engineer

Astrid started her ServiceNow career in 2019 and took to it like a fish to water. She has worked on both the partner and customer sides of the coin. Astrid believes that the Now Platform and platforms like it are key in strategies to lower barriers of entry, create accessible experiences and workplaces, and to open possibilities to those who may not have gotten them. She is a proud transgender woman, and is an advocate for change and anti-oppressive ways of working.

When not waxing poetic about intersectionality or automation strategy and governance, she can be found at the roller derby track or at a park with a good book and Spotify.

https://sapphirenow.dev/